Work handled before it becomes work.

Vice CEO prepares routine replies and approved follow-ups, can send them when you enable business-mail authority, and brings only exceptions to the owner.

Work queue

How it works

Reset-password requestAlex · EmailJust now · low-risk support

Ready when enabled

Refund request · #1042Mark · Web chat45 min ago · needs judgment

Needs you

Prepared reply

Low-risk policy

ToAlex <customer@example.invalid>SubjectHelp with your password resetSource policySupport low-risk v1

Hi Alex,

Thanks for reaching out. You can reset your password from the sign-in page using the “Forgot password” link. If the reset email does not arrive within a few minutes, reply here and we will help.

Best,
Westover EPR

Outreach & follow-ups

EPR context

EPR readiness follow-up

✓

Email preparedApproved intro

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Follow-up readyOnly for consented lead

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Stops on replyOr unsubscribe

Recent activity

View action evidence

✓

Account updateReply prepared · policy matched

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Pricing follow-upQueued · consent checked

Refund #1042Escalated · owner review

Routine work moves forward.
Only meaningful exceptions ask for attention.

Delivery is your choice. The public demo shows prepared-work receipts from fixed synthetic fixtures and never sends email. In the private business workspace, Vice CEO can send through the Westover mailbox only after you enable business-mail authority; consent checks, source references, and idempotency protection stay in place.